Purchase Policy
I build a limited number of concert quality
classical guitars each year. The current
waiting period for an order built to customer
specifications is 12 months.
Standard models have a base price of $5,000 with a
10% deposit required to place the order. The
balance is due upon completion and before delivery.
Please contact me by e-mail at
bob@stebbinsguitars.com to discuss placing an
order or to see if I have any guitars currently
available.
All transactions must be in U.S. dollars in the form
of cash, money order, or certified bank draft.
Final satisfaction of CITES or any other necessary
export/import regulations are the responsibility of
the owner.
Warranty
My instruments are guaranteed against defects in
materials and workmanship during my life as an
active luthier for the original owner. I will
not cover damage due to fair wear and tear, abuse,
neglect, extremes of temperature or humidity, or
natural disaster, nor can I be held responsible for
the tendency of Brazilian rosewood occasionally to
develop hairline fractures despite decades of proper
seasoning.
Periodic maintenance is the responsibility of the
owner and is a condition of warranty.
Repairs or alterations performed by someone other
than me risk cancellation of this warranty.
Shipping expenses are the responsibility of the
owner.
Returns
For fifteen days after receipt, if an instrument
proves unsuited to the player, it can be returned
for the purchase price, less the 10% deposit.
If not in new condition, the cost of restoration
will also be deducted. Reimbursement will
follow immediately upon resale of the instrument. |
