Purchase Policy
I build a limited number of concert quality classical guitars each year.  The current waiting period for an order built to customer specifications is 12 months.   Standard models have a base price of $5,000 with a 10% deposit required to place the order.  The balance is due upon completion and before delivery.

Please contact me by e-mail at bob@stebbinsguitars.com to discuss placing an order or to see if I have any guitars currently available.

All transactions must be in U.S. dollars in the form of cash, money order, or certified bank draft.  Final satisfaction of CITES or any other necessary export/import regulations are the responsibility of the owner.

Warranty
My instruments are guaranteed against defects in materials and workmanship during my life as an active luthier for the original owner.  I will not cover damage due to fair wear and tear, abuse, neglect, extremes of temperature or humidity, or natural disaster, nor can I be held responsible for the tendency of Brazilian rosewood occasionally to develop hairline fractures despite decades of proper seasoning.

Periodic maintenance is the responsibility of the owner and is a condition of warranty.   Repairs or alterations performed by someone other than me risk cancellation of this warranty.  Shipping expenses are the responsibility of the owner.

Returns
For fifteen days after receipt, if an instrument proves unsuited to the player, it can be returned for the purchase price, less the 10% deposit.  If not in new condition, the cost of restoration will also be deducted.  Reimbursement will follow immediately upon resale of the instrument.

 

bob@stebbinsguitars.com

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